Plan with location in view
Use vehicle position alongside availability and job requirements when deciding who should attend.
Job scheduling & dispatch
Keep the next job connected to the team.
Bring vehicle visibility and job information into your dispatch process. Help the office assign work, communicate changes and follow progress as the day develops.
WHAT YOUR TEAM CAN DO
A working plan for a changing day.
Share the job details
Define the information drivers and technicians need before they arrive at the next location.
Follow the handover
Agree how status updates return to the office so dispatchers can respond to changes.
IN THE WORKING DAY
An urgent job comes in during the afternoon.
Review nearby vehicles and check the team’s availability. Assign the job with the right details, then use agreed status updates to keep the office informed.
Discuss a setup for your team →JOB SCHEDULING & DISPATCH
Keep job information connected to the people doing the work
Scheduling is more than assigning the nearest vehicle. Availability, skill, location, job duration, customer commitments and return travel can all affect a workable plan. A connected workflow can help dispatchers see fleet context while they coordinate the next task.
Before selecting a process, map how jobs arrive, who approves a change, how drivers receive updates and what information returns to the office. This helps identify where software can make work clearer and where a dispatcher still needs to make the call.
ANSWERS FOR YOUR OPERATION
Keep job information connected to the people doing the work
Does the system automatically assign the closest vehicle?
Do not assume that distance alone determines an assignment. Share the rules your dispatchers use so Transrec can confirm which parts of that process the selected tools can support.
Can this fit our current workflow?
The right setup depends on how jobs are received, assigned, updated and completed today. Walk through a typical job and an exception before deciding what should change.
What if a job changes while a driver is on the road?
Agree how dispatch communicates a change and how the updated instruction is recorded. The process and available tools should be confirmed during scoping.
Can location information support dispatch?
A current location view can provide context, subject to the device’s latest report and connectivity. It should support the dispatcher’s decision rather than replace operational judgement.
LET’S TALK ABOUT YOUR OPERATION
Start with what you need to see.
Tell us about your vehicles, your team and the questions you need answered.